Data protection

Data protection according to GDPR

Use of Your Information

When you place an order with us, we need to record your full name, email address and postal address. This is the only way we can process and execute your order and keep you informed about the order status. We use the data you have provided to fulfill and process your order and to facilitate your subsequent orders. Your data will be passed on to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of the goods. These are: full name, address, e-mail address (for shipment information) and telephone number for delivery queries. In addition, we collect the date of birth to comply with the Youth Protection Act (no disclosure). In order to process payments, we may pass on your payment details to our house bank. The registration data and your personal and order data will not be made available to third parties other than those mentioned above.

Your safety is guaranteed

For your security, personal data is also transmitted in encrypted form according to the Telekom Shop Basic and Advanced standards. In accordance with the state of the art, we take all the necessary technical and organizational measures to protect your customer data from loss, falsification or unauthorized access. We use the information collected in our offer exclusively for the aforementioned purposes.

Information about the use of your data

You can find out at any time what information we collect, how we collect it and under what circumstances we use it. You have the right to free information, correction, blocking and, if necessary, deletion of your stored data at any time. Please send an email to or use our "Contact" form. You can also send us your request by post to the address given in the imprint. Less than twelve times a year we will send you information about new and/or particularly recommended products from our range or discount campaigns via newsletter to the email address given during the ordering process. which promise advantages to you as a customer You can also informally object to this (see previous paragraph). In this case, your email address will be removed from our mailing list immediately.

credit check

In the case of "purchase on account" and "direct debit", VINONOVO carries out a credit check for new customers on a case-by-case basis. This data is used exclusively as a decision-making aid for selecting the payment method. The data will then be deleted immediately. By accepting the terms and conditions, the orderer/customer agrees to a possible credit check exclusively in the case of "purchase on account" or "direct debit".