right of withdrawal
Consumers have the right to cancel this contract or their order within 14 days without giving a reason. The cancellation period is 14 days from the day on which you or a third party named by you, who is not the carrier/carrier, took possession of the last goods of an order. In order to exercise your right of withdrawal, you must send us, ie VINONOVO - Antonio A&B UG, Antonio Buza, telephone on working days from 9 a.m. to 5 p.m.: +49 (0)8192 5059677 , by means of a clear statement (e.g. a letter sent by post or by email to info@vinonovo.de) of your decision to withdraw from this contract. You can use the attached sample revocation form for this, but this is not mandatory.
Form data:
VINONOVO by
ANTONIO by B&A UG (limited liability)
Bahnhofstr.24
D-86938 Schondorf am Ammersee
revocation
I/we hereby revoke the consent given by me/us
Order No.………………….(according to order confirmation)
Order date…………………..
about the purchase of the following goods/items:
Article no. abbreviation
…………… ………………………………..
…………… ………………………………..
…………… ………………………………..
…………… ………………………………..
…………… ………………………………..
…………… ………………………………..
Date of receipt of goods…………………………………
customer address
Customer's first and last name
……………………………………………..
address of the customer
……………………………………………..
Date and signature
……………………………………………..
You can use this sample revocation or print out the revocation form (see left column; categories; revocation form) and send it by post or fill out another clear declaration electronically on our website www.vinothek57.de and/or send it to us by e-mail to transfer. We also accept a message via "Contact" with all the necessary information (as shown above). To meet the cancellation deadline, it is sufficient for you to send the communication regarding your exercise of the right of cancellation before the cancellation period has expired.
Disputes - Complaints Procedure - OS Platform - Online
Since January 7, 2016, the European Commission has provided a platform for online dispute resolution (OS). http://ec.europa.eu/consumers/odr/
The link is: http://ec.europa.eu/consumers/odr/
If you need help in resolving a dispute, you can contact the European Commission directly with your request using the link above.
Consequences of revocation
If you cancel this contract/order, we will owe you all payments we have received from you, including delivery costs (except for the additional costs resulting from the fact that you choose a different type of delivery than the cheapest one offered by us have chosen standard delivery) immediately and at the latest within 14 days from the day on which we received the notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged fees for this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have sent the goods back, whichever is earlier.
You must return the goods to us, VINONOVO, or hand them over to us immediately and in any case no later than 14 days from the day on which you inform us of the cancellation of this contract. The deadline is met if you send back the goods before the period of 14 days has expired. You bear the direct costs of returning the goods.
You only have to pay for any loss in value of the goods if this loss in value can be traced back to the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.